FREE GIFT WITH REGISTRATION
When you register your bike you will receive a FREE
Cinelli water bottle (RRP £9.99), this will be posted
to your registration address within 5 days of registration.
CONDITIONS
To register your bike you must be the original
owner, second hand bikes cannot be registered.
For full warranty information please see the above tab.
FINDING YOUR FRAME NUMBER
Your unique frame number required for registration
can be found underneath the frame near the
bottom bracket, see examples below.
Can’t find your frame number? contact us.
WHAT'S COVERED
- Cinelli bicycle frames and forks – covered for 5 years from the date of purchase.
- Original Cinelli brand component parts – covered for 2 years from the date of purchase.
- Original Cinelli Frame & Fork paint finish and decals – covered for 1 year from the date of purchase.
- All other component parts - covered exclusively by the stated warranty of their original manufacturer.
WHO CAN REGISTER?
As the original owner of the bike or frameset, you can register the
warranty. You must have made your purchase from an authorised
Cinelli retailer, directly from us, Cinelli Bikes, or from our distributor
Chicken CycleKit. Secondhand bikes and frames cannot be registered.
ANY CONDITIONS TO THE WARRANTY
The warranty is conditional on your bike being operated under normal
conditions and maintained in accordance with the maintenance
schedule detailed in the section below.
MAINTENANCE SCHEDULE
If purchasing from an authorised retailer your bike or frameset will be
inspected by a qualified mechanic before sale. A professional bike
mechanic should also inspect your bike or frame between 0 and 3
months of purchase, and again every year or every 2500km, whichever
comes first.
If you purchase a bike directly from us you should follow the
instructions given in the quick start guide before your first ride. If you
are unsure in any way about setting up your bike, you should take your
bike to your local professional mechanic. Any issues resulting from
failure to set the bike up correctly could result in your
warranty being deemed invalid.
WHAT ARE THE EXCLUSIONS TO THIS WARRANTY
The above warranty, or any implied warranty, does not cover:
- Normal wear and tear on parts such as tyres, chains, brakes, cables and gearwheels in situations where there are no assembly or material defects.
- Bicycles serviced by anyone other than a qualified cycle technician.
- Modifications from the original specification.
- Use of the bicycle for abnormal, competition and/or commercial activities or for purposes other than those for which the bicycle was designed.
- Damage caused by failing to follow the quick start guide, included with every bike purchased from us directly, or failing to seek advice from a professional bicycle mechanic if you are unsure about setting up your bike before your first ride.
- Paint finish and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events or as a result of exposing the bike to, or riding the bike in, severe conditions or climates.
- If you purchase a RAW, ready-to-paint (RTP) Cinelli Frame or Fork, it should only be painted by a specialist Professional bicycle painter. Custom paint should be applied within 6 months of ownership/before use, whichever comes first. If you do not have your frame painted by a professional you will invalidate your 5 year frame & fork warranty.
ANYTHING ELSE I SHOULD KNOW?
We recommend not only registering your warranty after purchase, but
also keeping a copy of your purchase receipt. We will need to see this
in the event of a warranty claim.
If you have your Cinelli frame or fork custom painted, you should always retain your receipt from your Professional Painter, as we would need to see it in the event of any warranty claim.
WHAT'S THE SMALL PRINT?
The sole remedy under the above Cinelli UK warranty, or any implied
warranty, is limited to the replacement of defective parts with those
of equal or greater value at the sole discretion of Cinelli UK. This
warranty extends from the date of purchase by the original owner to
the applicable anniversary date of the date of purchase set out above,
applies only to the original owner, and is not transferable. In no event
shall Cinelli UK be responsible for any direct, incidental or
consequential damages, including, without limitation, or economic
losses, whether based on contract, warranty negligence, product
liability, or any other notion.
Cinelli UK total liability under this warranty shall in no circumstances
exceed £5,000,000.